Capability 08 · Business platforms

CRM

A single customer view your sales, service and marketing teams trust.

The problem

A CRM is only as good as the data in it and the adoption around it. Too often it becomes another system people work around rather than in.

How we approach it

We cover the full cycle — platform selection, implementation, data migration, integration with your other systems, and the training that makes adoption stick — so teams work from one source of truth and trust what they see.

What we deliver

CRM, end to end.

  1. 01

    Salesforce

    Sales Cloud, Service Cloud and Einstein, customised to your process.

  2. 02

    HubSpot

    Marketing, sales and service hubs configured for growing teams.

  3. 03

    Microsoft Dynamics CRM

    Dynamics 365 Sales and Customer Service deployments.

  4. 04

    Zoho CRM

    Cost-effective CRM for SME and mid-market organisations.

  5. 05

    CRM integration

    Connecting CRM to ERP, marketing, support and custom apps.

  6. 06

    Sales & service automation

    Workflows, pipelines and case routing that cut manual handling.

  7. 07

    Data migration

    Clean, validated migration from legacy systems and spreadsheets.

Why it matters

Faster deals, better service and a clear view of the customer across the business.

Where we apply it

Next step

Talk to us about CRM.

Tell us what you are trying to change. A senior member of our team will reply within one business day.