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Services

Ten capabilities, delivered as one team.

We don't sell technology by the hour. We take ownership of an outcome and bring the right mix of skills it needs — from AI and cloud to enterprise platforms and managed services, under one accountable plan.

Capability 01

Artificial Intelligence

AI only earns its keep when it changes a business metric. We identify where it genuinely helps, build it against real evaluation, and put the guardrails in place to run it in production — not just in a demo.

The pattern that works: start with one high-friction process, prove the value with measured results, then expand. We keep humans in the loop where the stakes are high and automate confidently where they aren't.

What we deliver

  • AI consulting — where AI pays off, and where it doesn't, with a costed roadmap.
  • Generative AI — document drafting, summarisation and knowledge assistants grounded in your own content.
  • AI agents — autonomous workflows that take multi-step actions across your systems.
  • Chatbots — customer and internal assistants that resolve, not just deflect.
  • LLM integration — models wired securely into your applications and data.
  • Computer vision — inspection, recognition and quality control from imagery.
  • Predictive analytics — forecasting demand, risk and churn from your history.
Why it matters

Fewer hours on repetitive work, faster answers for customers, and earlier warning on the risks that cost money.

Capability 02

Software Engineering

The software that runs a business needs to stay fast to change for years. We build on clean architecture and automated testing so the second year of a product costs less than the first — not more.

From internal platforms that replace spreadsheets to customer-facing products at scale, our engineers own quality end to end.

What we deliver

  • Enterprise applications — line-of-business systems built for scale and audit.
  • SaaS platforms — multi-tenant products with billing, roles and reliability built in.
  • Web applications — fast, accessible interfaces on React, Next.js and Angular.
  • Mobile apps — native and cross-platform iOS and Android with Flutter or React Native.
  • APIs & microservices — well-documented services that other systems can trust.
  • Product development — from discovery and design through to launch and iteration.
Why it matters

Software that keeps up with the business instead of becoming the thing that holds it back.

Capability 03

Cloud & DevOps

Most cloud bills are too high because infrastructure was sized for peak load that rarely arrives. We migrate, automate and right-size on AWS, Azure and Google Cloud so you pay for what you use and recover fast when something breaks.

Delivery discipline is the point: infrastructure as code, automated pipelines and real observability, so releases are routine rather than risky.

What we deliver

  • Cloud migration — legacy estates moved to cloud with a plan for cost and risk.
  • Platform engineering — internal platforms that let your teams ship safely.
  • Kubernetes — container orchestration sized and secured for your workloads.
  • CI/CD — automated build, test and deploy pipelines that catch issues early.
  • DevOps & SRE — monitoring, alerting and reliability practices that keep uptime honest.
  • Infrastructure as code — reproducible environments on AWS · Azure · GCP with Terraform.
Why it matters

Lower run-rate cost, faster and safer releases, and systems that stay up when it counts.

Capability 04

Data & Analytics

Leaders can't act on numbers they don't trust. We build the pipelines, warehousing and reporting that give everyone one version of the truth — and make the data underneath AI reliable enough to build on.

Good data work is quiet: the dashboard is right every morning, without someone re-checking it by hand.

What we deliver

  • Data engineering — pipelines that move and clean data reliably at scale.
  • Data warehousing — a single, governed source on Snowflake or Databricks.
  • BI dashboards — decision-ready views in Power BI and Tableau for the people who run the numbers.
  • Automated reporting — operational and financial reporting you can rely on every cycle.
Why it matters

Decisions made on evidence, not gut feel — and a foundation your AI initiatives can actually stand on.

Capability 05

Cybersecurity

Security is cheapest when it's designed in and most expensive after an incident. We assess, test and harden your systems against the standards your industry and auditors expect — and help you prove it.

We work the way attackers do, then help you close what we find, in priority order.

What we deliver

  • Security assessment — a clear picture of your real exposure and what to fix first.
  • Penetration testing — controlled attacks that find weaknesses before others do.
  • Cloud security — hardened configurations and identity controls across your cloud estate.
  • ISO 27001 & SOC 2 — controls and evidence mapped to the frameworks you're held to.
  • Compliance advisory — practical guidance on meeting regulatory and customer requirements.
Why it matters

Fewer incidents, faster audits, and the confidence to say yes to customers who ask hard security questions.

Capability 06

Enterprise Solutions

The systems a business runs on — finance, inventory, operations, customer management — are where transformation either sticks or stalls. We implement, configure and integrate the platforms that underpin serious businesses.

Our enterprise practice draws on deep platform expertise across the group. You get the depth without the vendor hand-offs — one Techlysis-led plan, one point of accountability.

What we deliver

Business platforms, integrated

  • Salesforce — Sales Cloud, Service Cloud, Marketing Cloud implementation and customisation.
  • Microsoft Dynamics — Dynamics 365 Business Central, Finance and CRM deployments.
  • Oracle NetSuite — full NetSuite ERP implementation, configuration and ongoing support.
  • Odoo — open-source ERP deployments for operations, manufacturing and distribution.
  • Systems integration — clean, monitored interfaces connecting your platforms to each other.
  • Enterprise APIs — robust integration layers that let business systems talk reliably.
  • Digital transformation — programmes spanning business systems, cloud and custom software.
Why it matters

One programme, one point of accountability — front-end products and the systems behind them, changed together.

Capability 07

Apps

Customer-facing applications are where your brand meets reality. We design and build web and mobile apps that hold up under real usage — intuitive for the people who use them every day, and built to scale as your business does.

Whether it's a consumer product, an internal field tool, or a customer portal wired to your back-end systems, we deliver it with the same engineering rigour we apply to everything else.

What we deliver

  • iOS & Android — native mobile apps built for performance and platform standards.
  • React Native & Flutter — cross-platform mobile apps that share a codebase without sacrificing feel.
  • Progressive Web Apps — web apps with offline capability and near-native mobile experience.
  • Customer portals — self-service interfaces connected to your CRM, ERP or custom back-end.
  • Field-force tools — purpose-built apps for technicians, inspectors and on-site teams.
  • UI/UX design — interfaces designed for real users, validated before a line of code is written.
Why it matters

Apps that people actually use — reducing support load, improving field productivity and strengthening customer relationships.

Capability 08

CRM

A CRM is only as good as the data in it and the adoption around it. We implement and customise customer relationship platforms so your sales, service and marketing teams actually work from a single source of truth — and trust what they see.

We cover the full cycle: platform selection, implementation, data migration, integration with your other systems, and the training that makes adoption stick.

What we deliver

  • Salesforce — Sales Cloud, Service Cloud and Einstein implementations, customised to your process.
  • HubSpot — marketing, sales and service hub configuration for growing teams.
  • Microsoft Dynamics CRM — Dynamics 365 Sales and Customer Service deployments.
  • Zoho CRM — cost-effective CRM implementation for SME and mid-market clients.
  • CRM integration — connecting your CRM to ERP, marketing tools, support platforms and custom apps.
  • Sales & service automation — workflows, pipelines and case routing that reduce manual handling.
  • Data migration — clean, validated migration from legacy systems and spreadsheets.
Why it matters

A CRM your team trusts means faster deals, better service and a clear view of the customer across the business.

Capability 09

QE & Testing

Quality engineering isn't a phase at the end — it's embedded across the delivery lifecycle. We build the test strategies, automation frameworks and quality gates that catch issues before they reach production and keep them out.

Whether we're working alongside your existing delivery team or owning quality end to end, we bring the same discipline: test early, automate relentlessly, and measure what matters.

What we deliver

Quality across the lifecycle

  • Test strategy & planning — a quality approach that fits your delivery model and risk profile.
  • Test automation — frameworks in Playwright, Selenium and Cypress for web, mobile and API.
  • API & integration testing — contract testing and integration validation using Rest-Assured and Postman.
  • Performance testing — load, stress and scalability testing before traffic arrives.
  • Security testing — OWASP-aligned testing integrated into your pipeline.
  • CI/CD test pipelines — automated quality gates wired into your build and deploy process.
  • Exploratory & UAT — structured exploratory testing and user acceptance support.
Why it matters

Fewer production incidents, faster releases, and the confidence to ship on Friday without watching dashboards all weekend.

Capability 10

Managed Services

After go-live is when most technology relationships end. Ours don't. We offer ongoing management, monitoring and optimisation of your applications, cloud infrastructure and enterprise platforms — so your team focuses on the business, not the systems.

SLA-backed, proactive and run by people who already know your environment. No ramp-up, no hand-offs to a support desk that's never seen your code.

What we deliver

  • Application managed services — ongoing support, maintenance and enhancement of your applications.
  • Cloud operations & monitoring — 24/7 observability, alerting and incident response for your cloud estate.
  • Infrastructure management — patching, scaling, backup and disaster recovery, handled.
  • Enterprise platform support — managed support for Salesforce, NetSuite, Dynamics and Odoo environments.
  • Proactive maintenance — regular health checks, dependency updates and performance tuning.
  • SLA-backed delivery — defined response and resolution times with transparent reporting.
Why it matters

Systems that stay running, secure and current — without diverting your internal team from the work that grows the business.

Not sure which of these you need?

That's normal — most problems cross a few of them. Tell us the outcome you're after and we'll map the shortest path to it.